Terms and Conditions

1. Eligibility

You must:

• Be at least 18 years old
• Have authority to manage rental properties or act on behalf of one
• Use the Services only where lawful

2. Description of Services

LIA provides AI-powered landlord workflow automation tools, including:

• Tenant communications
• Maintenance coordination
• Vendor messaging
• Lease interpretation assistance
• SMS-based workflows
• Analytics and operational tools

LIA is not:

• A law firm
• A licensed property manager
• A licensed contractor
• A substitute for legal advice

3. Accounts and Authorized Access

You agree to:

• Provide accurate information
• Maintain account security
• Protect login credentials
• Notify us of unauthorized access

Certain actions may be authorized through registered phone numbers.

4. Subscription Fees and Billing

Services may require paid subscriptions. Payments are processed through Stripe.

Failure to pay may result in:

• Suspension
• Downgrade
• Termination of Services

Refunds are provided only where legally required or at our discretion.

5. User Responsibilities

You are solely responsible for:

• Compliance with landlord-tenant laws
• Obtaining tenant/vendor communication consent
• Reviewing AI-generated outputs
• Vendor payments and disputes
• Decisions made using the platform

You agree not to:

• Use the Services unlawfully
• Interfere with platform security
• Reverse engineer the Services
• Abuse or misuse the platform

6. Artificial Intelligence Disclaimer

LIA uses artificial intelligence and automated systems.

You acknowledge:

• AI outputs may contain inaccuracies
• AI decisions may be incomplete or contextually incorrect
• AI outputs do not constitute legal, financial, or professional advice
• You remain responsible for reviewing and approving actions

7. Browser Storage and Analytics

LIA uses browser storage technologies including localStorage and sessionStorage for:

• Session continuity
• Analytics
• Referral tracking
• Authentication
• Product optimization
• Security
• Attribution tracking

LIA may also record:

• Page visits
• CTA interactions
• Scroll and click activity
• Device/browser metadata
• Landing-page variants
• UTM campaign parameters

LIA does not use third-party advertising cookies or advertising pixels.

Additional details are available in the Privacy Policy.

8. Third-Party Providers

LIA integrates with third-party providers including:

• Stripe
• Twilio
• Supabase
• Hosting and infrastructure providers

We are not responsible for outages or failures caused by third parties.

9. Intellectual Property

All platform content, software, branding, workflows, and technology are owned by Agentic R&D LLC or its licensors.

You may not:

• Copy
• Reverse engineer
• Resell
• Redistribute
• Exploit

the Services without written permission.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

WE DISCLAIM ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY
• RELIABILITY

We do not guarantee uninterrupted operation or error-free functionality.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

AGENTIC R&D LLC SHALL NOT BE LIABLE FOR:

• INDIRECT DAMAGES
• LOST PROFITS
• DATA LOSS
• BUSINESS INTERRUPTION
• LEGAL DISPUTES
• MISSED COMMUNICATIONS
• LEASE INTERPRETATION ERRORS
• TENANT OR VENDOR CONDUCT

OUR MAXIMUM LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID TO LIA DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow certain limitations, so portions may not apply to you.

12. Indemnification

You agree to indemnify and hold harmless Agentic R&D LLC and its affiliates from claims arising from:

• Your use of the Services
• Violations of law
• Violations of these Terms
• Tenant/vendor disputes
• Unauthorized communications

13. Termination

We may suspend or terminate access if:

• You violate these Terms
• You misuse the Services
• You fail to pay fees
• Your use creates legal or security risks

You may stop using the Services at any time.

14. Governing Law and Arbitration

These Terms are governed by California law.

Disputes shall be resolved through:

• Good-faith negotiation first
• Binding arbitration in Santa Clara County, California, except where prohibited by law

You waive participation in class actions or class arbitrations.

15. Accessibility

We are committed to reasonable accessibility efforts under applicable laws including the ADA.

For accessibility support: 📧 support@landlordassistant.ai

16. Modifications

We may update these Terms periodically.

Continued use after updates constitutes acceptance of the revised Terms.

17. Contact Information